Collect, Use and Disclosure
1. Potential Customers
Your personal data is provided to us when you make an enquiry on our products and services or request to be on our mailing list, which we use to provide the services you requested. We keep the data only for responding to your request.
In our business operation either through our website, distributors, vendors or partners, we collect your personal data for the purpose of processing your purchase. To keep cost low and maintain efficient service to you, we work with third-party vendors with your data. We believe in working with third-party vendors who are experts and use cutting-edge technology to provide the service.
We collect your data either directly through your job application and/or third party recruitment agency. Personal data is retained and use to make an assessment of candidate’s capability and suitability for the job, performance appraisals and future engagements.
We collect and use your personal data to set up your access right to PamperInc Pte. Ltd. platform, commission administration and tagging to customers and supervision oversight framework.
In order for us to carry out our contractual relationship with you and to provide the best of service, we use your data for policy administration in the following ways:
1. Purchase or Membership Administrations
Making changes or updates to your membership programme; providing ad-hoc or regular information about your membership programme; assessing, processing, settling, authenticating and investigating claims; verifying your identity and any information you provide to us; collecting and making any payments to you about our products and services;
2. Marketing Activities
Marketing and promoting our products and services of PamperInc Pte. Ltd. to you via any chosen mode, telephone calls, SMS, electronic mail; participating and administering contests, lucky draws, events and competitions; providing, managing, operating, processing and administering our products and services to you; archiving, backing-up or destroying personal data; to personalise the appearance of our customer portal, provide targeted advertising on our website or through other channels; for data matching, internal business and administrative purposes;
3. Investigation and Compliance
Conduct investigation for any customer complaints, meeting requirements imposed by any law, rules, regulations, agreements or schemes imposed by any government regulators, law enforcement agencies, government authorities, dispute resolution or industry bodies or about any investigations;
4. Product Development
To design new or enhance existing products and services provided by us; for the market, statistical or actuarial research and trend analysis of our products and services for the company, regulatory or industry exercises and studies and reviewing the standard of our products and services;
5. Quality, Training and Communication
We maintain quality using recording on our communications with you to train our employees; to communicate with you including to send you administrative communications about any account you may have with us.
Personal data will be kept confidential but may, and where permitted by law, we provide such personal data to the following parties:
1. Internet and Technology Administration
Third party service providers and employees of PamperInc Pte. Ltd. who provide administrative services, business process services, storage services, document processing and archiving services, information technology services, data center services, payment services, data analytics services, marketing services and other services to PamperInc Pte. Ltd. in connection with the business of PamperInc Pte. Ltd. including but not limited to banks, credit card companies, investigators; other companies that help gather your information or communicate with you, such as research companies, in order to enhance the services we provide to you.
Our professional advisers such as our lawyers and auditors; any law enforcement agency, statutory board, government regulator, government authority, dispute resolution or industry bodies as necessary to comply with any laws, rules, regulations, agreements or schemes; any other party as permitted under applicable law.
3. Business Reasons
From time to time, we may purchase a business or sell one or more of our businesses (or portions thereof) and where permitted by law your personal data may be transferred or disclosed as a part of the purchase or sale or a proposed purchase or sale. In the event that we purchase a business, the personal data received with that business would be treated in accordance with this Data Protection Policy, if it is practicable and permissible to do so.
Access, Correction and Accuracy
As PamperInc Pte. Ltd. relies on your personal data to provide products and services to you, you shall ensure that the information provided by you to us is at all times correct, accurate and complete. You shall update us in a timely manner of all changes to the information provided to us.
By providing your personal data to us, you accept that PamperInc Pte. Ltd. may retain your information for as long as necessary, to fulfil the purpose(s) for which it is collected in compliance with applicable laws and regulations and PamperInc Pte. Ltd. prevailing internal policies.
PamperInc Pte. Ltd. applies reasonable security measures to prevent unauthorised or accidental access, processing, erasure, loss or use including limiting physical access to data within PamperInc Pte. Ltd. systems and encryption of sensitive data when transferring such data. Reasonable steps will be taken to delete, destroy or anonymize your personal data when it is no longer necessary for any of the purposes above.
It is part of our efforts to ensure that we properly manage, protect and process your personal data, we will be reviewing our policies, procedures and processes from time to time. We reserve the right to amend the terms of this Data Protection Policy at our absolute discretion. Any amended Data Protection Policy will be posted on our website. You are encouraged to visit the above website from time to time to ensure that you are well informed of our latest policies in relation to personal data protection.